The All-in-One
Non-Emergency Medical Transportation (NEMT)
Software You Need

Organize Scheduling, Trip Recording,
Billing & Compliance, everything in one place.

Only first 25 Sign ups will get
90 days of free access to NEMT Software.
Offer expires June 30, 2025

smarter

An NEMT service is tough to handle. Ineffective scheduling, incorrect trip data can cause delayed payments, and compliance risks.

Caretap’s NEMT software takes care of all these challenges,
where your only focus should be safely completing the trips;
leave the rest to Caretap.

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Optimized Scheduling
& Dispatching

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Live GPS Tracking

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Mobile App for
Drivers & Riders

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Faster Medicaid & Commercial
Insurance Billing

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Automated Compliance
Management

The Challenges of NEMT Management – and How We Solve Them

challange The Problem challange The Caretap Solution
Missed Appointments & Delays: Manual scheduling is prone to mistakes and human errors, resulting in no shows and loss in revenue. Automated Scheduling & Dispatching on-time pickup, GPS tracking of pick and drop locations, less delays, and optimized routes.
Billing & Claim Denials: Manual errors in Medicaid & insurance claims lead to rejections and payment delays. Automated Billing & Claims Processing guarantees correctness and financials, cutting down on denials and speeding up payments.
No GPS Tracking: Lack of real-time trip visibility results in confusion and service disruptions. Live GPS Tracking & Instant Trip Updates improve coordination between drivers, dispatchers, and riders.
Regulatory Compliance Risks: Managing state, Medicaid, and HIPAA rules takes time. Automated Compliance & Reporting Provides real-time tracking and documentation to keep you audit-ready.
Driver & Vehicle Management Issues: Manual record-keeping results in unplanned malfunctions and licenses that have expired. Automated Credential & Maintenance Tracking avoids dysfunctional vehicles and violations of compliance.
Poor Driver & Rider Communication: Missed trips and frustration due to a lack of real-time updates. Mobile App with Live Communication ensures drivers and riders stay informed at every step.

Eliminate inefficiencies with a fully automated NEMT system!

Key Features of Caretap’s NEMT Software

key-feature

Automated Scheduling & Dispatching

  • Automate driver schedules in real time and avoid any sort of delays and miscommunications.
  • Integration with payers allows to import the schedule automatically into Caretap and avoid spending time creating manual schedules
  • Assign drivers in advance for smooth trip coordination and completion.
Result
  • Fewer scheduling errors, high accuracy, and improved trip efficiency.
key-feature

Billing & Claims Management
– Get Paid Faster

  • Integration with Waystar allows to submit claims to private insurances and Medicaid directly from Caretap.
  • Smooth integration with various payers and clearing houses.
  • Track remittances and payments directly in Caretap without the hassle of navigating various payer systems.
Result
  • Faster payments, fewer claim rejections, and improved cash flow.
key-feature

GPS Tracking & Real-Time Trip Updates
– Full Visibility, Zero Confusion

  • Track Driver locations and stay updated on the completed/pending trips.
  • Automated notifications for dispatchers and drivers.
  • Stay compliant with all the driver locations recorded against each and every trip
Result
  • Enhanced coordination between drivers and dispatchers, leading to greater efficiency.
key-feature

Driver & Vehicle Management
– Stay Compliant, Stay on Track

  • Stay on top of expiring Driver documentation and credentials.
  • Daily vehicle maintenance logs helps prevent vehicle breakdowns and trip cancellations
  • Automated license renewal reminders & safety checks on Dashboard
Result
  • Fewer compliance violations and smoother fleet operations.
key-feature

Mobile App for Drivers & Riders
– Real-Time Trip Management

  • Hassle-free communication between driver and rider.
  • E-signature for trip completion processes.
  • Instant access to any schedule and trip related data to provide details to the payers
Result
  • Excellent rider feedback and fewer trip cancellations.
key-feature

Compliance & Reporting
– Hassle -Free trip

  • Automated HIPAA & compliance data tracking.
  • Customized reports displaying trip, billing, and compliance history.
  • Audit ready documents in case of regulatory reports.
Result
  • Peace of mind knowing your NEMT service is always compliant.
Why Choose Caretap’s NEMT Software?
why-1

Save 75% time on
billing claims.

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Automated Scheduling
and trip tracking

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Stay on top of expiring documentation,
pending billing and compliance

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Real-time analytics and reporting can
help you obtain insightful information.

why-1

Boost driver and rider happiness
and operational effectiveness.

Your Non-Emergency Medical Transportation service
deserves the best technology– choose Caretap!

Only first 25 Sign ups will get
90 days of free access to NEMT Software.

Offer expires May 31, 2025